Terms of Service

Last updated 7 July 2026

Placeholder draft — this page describes how Book it Bru is intended to work, but hasn’t been reviewed by a lawyer yet. Don’t treat it as final legal terms.

1. What Book it Bru is

Book it Bru is a booking platform that connects customers with local businesses. We provide the booking tool; the businesses listed on the platform are independent and responsible for the services they deliver.

2. Your account

You need an account to make a booking. You're responsible for keeping your login (email one-time code) secure and for the accuracy of the details you provide, including your name and contact information.

3. Bookings

When you confirm a booking, you're reserving a slot with the business directly. Payment terms, cancellation policies, and what happens if you or the business need to reschedule are set by the individual business, not by Book it Bru, unless stated otherwise on the booking.

4. Reviews

Reviews should reflect a genuine experience with the business. We may remove reviews that are abusive, spam, or clearly not based on a real booking.

5. Acceptable use

Don't use the platform to harass businesses or other users, attempt to bypass booking or payment flows, or misrepresent who you are.

6. Changes to these terms

We may update these terms as the product changes. We'll update the date at the top of this page when we do.

Questions?

Reach out any time at hello@bookitbru.co.za or via our contact page.